Shipping & Returns
We offer a range of digital downloads that don't require any shipping, since the content will be immediately available for download to customers once they buy it. For physical items, we work with a fulfillment company that prints our designs. Shipping costs and time will vary depending on your location, and are calculated at checkout. Orders take 2 to 7 business days to be produced, and shipping takes an average of 5 business days, depending on your location. If you have any questions, don't hesitate to send an email to firstname.lastname@example.org.
Shipping prices will vary based on the type of the product and the destination. The following table contains some shipping estimates for common destinations. For a full list, please check Printful's shipping page information.
Return & Exchange Policy
Digital downloads cannot be returned.
Physical items printed on demand can be returned in case of defect. Returns are handled directly by Printful.
Printful's policy: "claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense."
For more information about physical item returns, please read Printful's FAQs.